Consumer Protection Act, 2019 (as amended by Act 32 of 2023) with allied Rules, Regulations and Guidelines

The Consumer Protection Act, 2019 is a comprehensive legislation enacted to strengthen consumer rights and ensure effective redressal of consumer grievances in India, particularly in the context of modern markets and e-commerce transactions. This 2026 updated edition, published by Law & Justice Publishing Co., presents the Bare Act with comments, offering clarity on both substantive and procedural aspects of consumer law.

The Act introduces new consumer rights, establishes a three-tier consumer dispute redressal mechanism, and creates the Central Consumer Protection Authority (CCPA) to regulate unfair trade practices, misleading advertisements, and product liability. It also formally integrates mediation as an alternative dispute resolution mechanism, thereby promoting faster and cost-effective justice.

This edition is updated with the Mediation Act, 2023, ensuring the latest statutory position. It includes all important Rules and Regulations framed under the Act, covering e-commerce, consumer commissions, administrative control, mediation, and procedural aspects, making it a complete and authoritative reference.

To enhance practical utility, the book incorporates Supreme Court guidelines, landmark judgments, and a dedicated section on words and phrases legally defined, helping readers interpret key provisions with precision. Designed in a clear, structured, and practitioner-friendly format, this volume is indispensable for advocates, consumer forum practitioners, judicial aspirants, law students, academicians, and legal researchers.

Key Highlights

• Bare Act with Comments

• Latest 2026 Edition

• Covers:

  • The Consumer Protection Act, 2019
    (Act 35 of 2019)

• Updated with:

  • The Mediation Act, 2023
    (Act 32 of 2023)

• Includes important Rules and Regulations:

  • Central Consumer Protection Council Rules, 2020

  • Consumer Disputes Redressal Commissions Rules, 2020

  • Consumer Protection (General) Rules, 2020

  • Consumer Protection (Mediation) Rules & Regulations, 2020

  • Consumer Protection (E-Commerce) Rules, 2020

  • CCPA (Allocation and Transaction of Business) Regulations, 2020

  • Administrative Control and Procedural Regulations, 2020

• Key focus areas:

  • Consumer rights and remedies

  • Product liability and unfair trade practices

  • Misleading advertisements and penalties

  • E-commerce regulation

  • Mediation and alternative dispute resolution

• Along with:

  • Supreme Court Guidelines

  • Landmark Judgments

  • Words and Phrases – Legally Defined

• Clear, concise, and exam-oriented presentation

• Ideal for court practice, consumer fora proceedings, and competitive examinations